Value Social Media Management

mta360 will post up to 8 times per month to the Customer’s Facebook and post up to 2 times per month to the Customer’s Google My Business. (GMB) (Google Maps) (Providing the company has a GMB page) All posted content will be custom-designed and relevant to the Customer’s business.

Setup: Administrative/Management access is needed for the Facebook & Google My Business. An initial review of the current Facebook page will be performed to make sure all page information is correct, and creation of a consistent brand position and strategy for the Customer, which involves initial designs of base posts for the social campaign. Graphic re-design is included to create better engagement online for the Customer’s business.

Review Software

mta360’s Review Software makes capture Google & Non-Google Reviews easier than ever before.

Features:

  • Automated email requests sent to your customers asking for feedback on their experience
  • Automated thank you pages and emails directing the customer to put their feedback on online websites like Google, Yelp, Home Advisor, and others
  • Feedback below your threshold is captured within the system so you can respond, the customer IS NOT guided to online sources
  • Emails are fully customizable
  • Unlimited number of customers
  • Video customization of customer thank you page available
  • Add an unlimited number of employees so that your customers can provide feedback about specific people
  • Complete dashboard with metrics
  • Automated reporting
  • Text and email notifications when feedback is submitted so you can respond quickly, if needed • Auto-posting of feedback to Facebook and your website
  • Multiple locations supported at no additional cost
  • Capture reviews from email signatures by using widgets
  • Print customer “leave behind” material directly from the dashboard.