Value Social Media Management
MTA360® will post up to 8 times per month to the Customer’s Facebook and post up to 2 times per month to the Customer’s Google My Business. (GMB) (Google Maps) (Providing the company has a GMB page) All posted content will be custom-designed and relevant to the Customer’s business.
Setup: Administrative/Management access is needed for the Facebook & Google My Business. An initial review of the current Facebook page will be performed to make sure all page information is correct, and creation of a consistent brand position and strategy for the Customer, which involves initial designs of base posts for the social campaign. Graphic re-design is included to create better engagement online for the Customer’s business.
Review Software
MTA360®’s Review Software makes capture Google & Non-Google Reviews easier than ever before.
Features:
- Automated email requests sent to your customers asking for feedback on their experience
- Automated thank you pages and emails directing the customer to put their feedback on online websites like Google, Yelp, Home Advisor, and others
- Feedback below your threshold is captured within the system so you can respond, the customer IS NOT guided to online sources
- Emails are fully customizable
- Unlimited number of customers
- Video customization of customer thank you page available
- Add an unlimited number of employees so that your customers can provide feedback about specific people
- Complete dashboard with metrics
- Automated reporting
- Text and email notifications when feedback is submitted so you can respond quickly, if needed • Auto-posting of feedback to Facebook and your website
- Multiple locations supported at no additional cost
- Capture reviews from email signatures by using widgets
- Print customer “leave behind” material directly from the dashboard.